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Detail View obscured?

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Posts: 7
Country: Canada
Accepted Solution

Detail View obscured?

[ Edited ]

When I bring up the "Detailed View" of any contact, I get an obscured screen (see screen shot). If I go to "List View" and then back to "Contact View", it is no longer obscured. This will get old very quickly?

 

Screenshot

http://img717.imageshack.us/i/sageactobscured.png/

 

 

Pro 2011 Version 13.1.111.0

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Accepted by topic author larrys
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Detail View obscured?

That is a video problem. check your video driver and possibly update.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer

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Solution
Accepted by topic author larrys
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Detail View obscured?

That is a video problem. check your video driver and possibly update.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Detail View obscured?

Definitely make sure your video driver is up to date, but also check your Hardware Acceleration - it may need to be decreased.  Here is an article with instructions: KB Article 16471

Greg Martin
Sage
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Posts: 7
Country: Canada

Re: Detail View obscured?

[ Edited ]

I successfully updated my video card and also decreased hardware acceleration as suggested. This completely solved my issues. Thank to Roy Laudenslager and gmartin!

Pro 2011 Version 13.1.111.0