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Designer Merge To Word issue

New Member
Posts: 8
Country: USA

Designer Merge To Word issue

I wish I could say Happy New Year, but I'm rather frustrated today. After FINALLY getting Designer Merge - To - Word to actually populate the templates that we created, this happens on one of my users PC.  It is only affecting one machine, so far. We operate on a Windows 10, have a shared database and ACT! Version 19. I've attached a screenshot below. Any idea how to fix this issue? We have 6 other users and have not encountered this problem. Designer.jpg

 

On another note - Downloading the Outlook4Act program - Is this straight forward, step-by-step process or somewhat complex? This same machine is having issues with the Outlook E-mail program communicating with ACT. ( Or vice-versa) ; It will not allow for Scheduling of Meetings on Outlook Calendar nor will it allow click-to-e-mail. 

Employee
Posts: 233
Country: USA

Re: Designer Merge To Word issue

The team at TopLine Results may be able to help with your Act! addon product.

https://www.toplineresults.com/contact-us/