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Design Layout is locked

New Member
Posts: 1
Country: United States

Design Layout is locked

Working in ACT version 11 with Vista, I have beeen working on a new customized database through design layout and am almost done and now I when I am the design layout function the top of the database will not scroll down so I can see it or motify it.  It "feels/appears" to be locked.  I am so tired of starting to work with ACT and getting it almost where I need to be and then having a problem with it. Can anyone help me? I have customized the database (because) it allows me to with bigger fonts and boxes and colors and was very excited that it was working and now this.   I can see the field in the contact manager system but can NOT move the design layout up to the top to modify or change the design layout information when I am in design layout.  I called my ACT support plan and they tried for a hour to fix it and then said they could not fix it because it was customized and that they didn't support customization.   If this can't be fixed is there a way to move/copy the design to another database so I don;t have to start over.  This has already taken me hours of time to get this far. Thanks. LSM
Moderator
Posts: 4,395
Country: USA

Re: Design Layout is locked

Are you able to open any layout in layout designer?  You can test by switching your current layout in the database and then trying to access the layout designer.  If you can, try opening the layout from the designer by going to File > Open > Contact Layout.
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Design Layout is locked

Hello LSM,

 

Is this a custom ACT! database product that you purchased? Can you mention the name of the product?

Maybe the Layouts are not intended to be changed?  Guessing? 

You might check with the entity you obtained your databse product from?

Regards, FSB

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 1
Country: USA

Re: Design Layout is locked

2010 I tried to modify the screen to a new lay out adding one feature yes no and increasing font size on the lay out . It has red x on the top and says

\Exception has been thrown by the target of the invocation I say ok

Select field will not cancel add or x out

in the back groud it has a larg red x on right ( will not operate) no other layout can be pull up

System Runtime Interrop Services, External Exception A generic error occured in DGI+

at System Drawing Graphic. Check Error Status (int 32 x Int 32 y mInt 32 width Int 32 height

 

I can not close selected fields

I can not drop down another layout

I can not x

Anyone know how to get out of this ?

 

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Design Layout is locked

[ Edited ]

Have you tried going into Task Manager and aborting ACT!?

 Once you re-open your Sage ACT!db, you should be ok to proceed with modifying layout?

   Then if it still does not cooperate after re-opening ACT!db, you may need to run ACTDIAG??

Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html