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Deleting bouncebacks in csv file generated by ACT emarking

New Member
Posts: 9
Country: USA

Deleting bouncebacks in csv file generated by ACT emarking

Hi, I use ACT Emarketing which generates quite a few bouncebacks. How can I automate deleting the bouncebacks from my Act Database instead of going through each line item(contact) one by one.

Bronze Contributor
Posts: 1,276
Country: USA

Re: Deleting bouncebacks in csv file generated by ACT emarking

There is no way to automate it, nor should there be because you kind of want to review the bouncebacks in case there are valid entries.  However, there is a nifty tool that will perform a lookup of all bounced emails (the link to the KB article and download is below).  Once you have the lookup, what I would then do is a mass edit and swap the bounced email to another user field (like User 1).  This assumes that user 1 is blank.  Or copy the email to User 1 and then do an Edit Replace Email and set the field to blank.

 

Here's the link to the DLL plugin:

 

http://kb.act.com/app/answers/detail/a_id/37323/kw/EmailValidator.dll

Patricia Egen
Certified ACT! Consultant, Trainer, Developer
www.egenconsulting.com
(423) 875-2652

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