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Deleting Administrator

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New Member
Posts: 8
Country: United States
Accepted Solution

Deleting Administrator

When I first set up my ACT, I installed my first contact not realizining that this was set up as my administrator. Therefore, I created another user for myself to delete the other so that I could become administrator but that did not work. Now, I am unable to delete contacts, etc. Any idea of how to correct this so that I can become administrator and delete the other? Your assistance would be greatly appreciated!!!

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Accepted by topic author superteke
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: Deleting Administrator

Login as the original user.  Create a new contact with the contacts name.  Then do a copy/move contact data.  After that's done, you can edit "My Record" to have your information.

 

How To Manage Duplicate Records

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Solution
Accepted by topic author superteke
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: Deleting Administrator

Login as the original user.  Create a new contact with the contacts name.  Then do a copy/move contact data.  After that's done, you can edit "My Record" to have your information.

 

How To Manage Duplicate Records

New Member
Posts: 19
Country: USA

Re: Deleting Administrator

I finally got myself back at MY RECORD after running into this same problem. But now, I can't get 'permission' to access handheld settings to sync with my Palm. Says I am not really the administrator although in Manage Users, I am. Any help appreciated. Using ACT 2008. Did ACT 6.0 really seem better in hindsight?

New Member
Posts: 8
Country: United States

Re: Deleting Administrator

This did not work for me. When I click on to copy/move data, it is shaded out and will not let me click on the link. After I added myself as another user to try to delete the first, some functions such as that and deleting contacts I am not able to do. Please help!!!!