03-01-2014 12:13 PM
I have 1 license for Act Pro 2012. Today I noticed the "my" account is the listing for one of my customers. The account with my information in it is still there. An older listing for my C corp is gone and only my LLC is there now. I may have deleted the original account. When I go to manage users I cannot edit the user or change the user or activate a new user to switch the password protected login to because I only have one license.
How do I get my listing in the database to be the default user?
03-01-2014 02:51 PM
Create a new record for the customer and move the data from the 'My Record' to the new record. Refer Tools Menu and Copy/Move Contact Data. Restore your details to the cleaned out My Record.
![]() | Graeme Leo |