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Default User Not Me

New Member
Posts: 6
Country: United States

Default User Not Me

I have 1 license for Act Pro 2012. Today I noticed the "my" account is the listing for one of my customers. The account with my information in it is still there. An older listing for my C corp is gone and only my LLC is there now. I may have deleted the original account. When I go to manage users I cannot edit the user or change the user or activate a new user to switch the password protected login to because I only have one license.


How do I get my listing in the database to be the default user?

Bronze Elite Contributor
Posts: 2,640
Country: New_Zealand

Re: Default User Not Me

Create a new record for the customer and move the data from the 'My Record' to the new record. Refer Tools Menu and Copy/Move Contact Data. Restore your details to the cleaned out My Record.  

Graeme Leo
Xact Software - consultants and developers
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