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Default User Name

Copper Contributor
Posts: 57
Country: USA

Default User Name

I am using ACT Pro V18 on Windows 7 OS.

After backing up the Database, a Fresh Reinstall of Windows

and a Fresh Reinstall of ACT Pro v18 was completed.

 

Each time Restore is attempted, the message "Act can not Authenticate User" pops up.

I did not use a password with the backup

 

I have noticed ACT 18 show "not responding" on some attempts to restore from the Demo

database;  A new database was created and it opened to Restore but did not recognize the

User Name.  I'm apprehensive to uninstall and reinstall because in the past I had error messages

that a previous Instance of SQL was found.

Thanks for some guidance.

Nickel Elite Contributor
Posts: 619
Country: USA

Re: Default User Name

Question, are you sure you are placing the correct user with you created the database?

 

There is no default user for the Act! Database. - You must remember the correct user to be able to do the restoration and open your database again

 

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Juan Carlos Otero Garcia
juancarlosotero@protonmail.com