08-05-2011 04:03 PM
We're using ACT! by Sage 2009 (11.0) Version 184.108.40.206 in our office. Under the "User Fields" tab in ACT, we have several textboxes under this tab, named as "File #", "Case #", "Date Filed", and so on.
I have been noticing that the "Date Filed" entry is always a day off. At first, I thought it was just a typo.... but after seeing the same thing on 8 or more cases, this looks more like a software glitch to me.
So for example, if I open a random case, unless this case is one of those that I have previously corrected, ACT would show that the case was filed the day before it was actually filed. For example, if the case was filed on 4/2/2011, ACT would show that it was filed on 4/1/2011.
Is there a way to fix this other than update the dates manually? We have several hundreds cases that we have on file.
Any help will be greatly appreciated! Thanks in advance.
08-05-2011 04:23 PM
That's caused by a combination of the way MSSQL works and daylight saving time. All date field in MSSQL have a time component. when the time component isn't used it defaults to 12:00 AM (midnight). Along comes daylight savings time and any data entered while standard time was in effect becomes 11:00 PM the day before.
You didn't list your ACT! version and I thought they found a way around that problem in the later versions but I could be wrong.
09-02-2011 12:27 PM