08-02-2012 11:43 AM
Before I try this on my own, I thought I'd check here. One of our employees had to take a leave so another employee was taking care of her work. For several reasons the first person's computer, which has ACT 2012 and is a user of our sales database, was physically moved and given to the second employee. Employee#2 can't login to the sales database. I am assuming this is because she now accesses this computer using her own credentials. Can I just move ACT files from one user's folders to another user's folders?
Additionally, the employee that was on leave will now be starting to do some work from home and will access ACT remotely on her new computer here in the office, which I had to buy a new ACT 2012 this morning for because we were using all available licenses already.
So, what is the easist way to handle all this? : )
08-02-2012 12:18 PM
08-07-2012 11:01 AM
Sorry for the delay.
There will now be 8 total users of the database. The two computers I am talking about are here in the office, along with mine that houses the main database. Employee#2 works both in the office and from home, so she uses Remote Desktop to just access it on days she is at home. Employee#1, who took a leave and is now starting to do some work from home only, also accesses her new computer here via Remote Desktop. Basically the computers are just here in the office and sync via our server. (The other users are "remote" in ACT terms.)
Employee #2 now has Employee #1's computer at her desk. There are two Windows users on the computer, both employees. When Employee #2 logs into Windows with her credentials and opens ACT, she cannot log in to the sales database. If she uses Employee #1's credentials to log into Windows, then she can go into ACT and open up the sales database with Employee #1's log-in. Can I go onto the computer that was moved and move ACT files from one users files over to another users files? I then need to install ACT (the new 8th license) on the new computer of the person who is back working and get her set up again.
Sorry so long. I hope that makes sense.
08-08-2012 05:15 AM
08-08-2012 03:50 PM
As far as deleting the remote database, do I simply delete the files or do I have to do anything else? I believe detaching would only pertain to a main database.
08-08-2012 04:04 PM