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Database locked Need Help!

Copper Contributor
Posts: 16
Country: USA

Database locked Need Help!

Startup button says -A updating database lock has been placed on this database- what the??

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Database locked Need Help!

Hoel,

 

This should resolve this issue. KB article 14857  

RUN / ACTDIAG

 

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1485... 

 

You attempt to open your database and receive the following error message: "A General lock has been placed on this database" or "The database you are trying to access has been locked by an administrator."
  Answer
 
To resolve this issue; you must unlock the database using the ACT! Diagnostics utility.

 

Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
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