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Database fields are not accessable when setting up a templete.

New Member
Posts: 23
Country: USA

Database fields are not accessable when setting up a templete.

I have lost the connection between Word 2003 and my Act Database.  My version is ACT! by Sage 2008 (10.0) Version 10.0.3.182, Hotfix 1

 

If I try to set up a templete, and I try and open the Act Fields, I get the following message:  Could not connect. The Act Application is not running.

 

Likewise if I'm a Word Doc and want to attach to a file, when I go to the Act memu drop down I get a similiar message.  The only way I can attach a file to a record is to to to ACT History and click on Attach File and find the file to attach.

 

This feature use to work, but broke several months ago.  I have reported it before and tried some suggested repairs without success.

 

I thought I would try again.

 

Thanks

 

Bill

 

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Country: USA

Re: Database fields are not accessable when setting up a templete.