08-14-2012 07:58 AM
Good morning, all -
First time user, here......
We have ACT! 2011 with a database of over 3000 contacts. We have it on a network with 2 users. The boss has the "server" and my computer accesses the info from his. He has the automatic synching set up between ACT! and Outlook.
Some time between last Thursday and today, our database was been completely duplicated. The only thing I've done differently (and it was prior to Thursday) was to spend some time doing lookups by ID, and adding those contacts to Groups.
I can't possibly fathom what I could have done to duplicate the database, and wonder what I can do to erase the duplicates, other than manually.
Can anyone help? Thanks so much!
08-14-2012 08:11 AM
08-14-2012 09:31 AM
Hi Mike -
Thanks for the reply. I've already disabled the synching on my computer - it's still enabled on the server. Do you have any recommendations for a quick fix or do I have to go through each and every of the 6000 records to decide which 3000 to keep?
Here's hoping you have SOME good news for me.................
Thanks for your help!!
08-14-2012 10:23 AM