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Database could not be accessed.

New Member
Posts: 4
Country: USA

Database could not be accessed.

I have been using ACT 2011 on my laptop (not a shared database) and when I rebooted, it now gets an error saying:

 

the database could not be accessed. In order to access this database, check your network connection and verify th... on your computer.

 

I do not get this from the server as it is on my own laptop.  Any help I can get in accessing this would be appreciated.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Database could not be accessed.

Hello jpilzer,
The most common cause for this error for a local database is the SQL Server service is not started. Please see this Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2821...

If this does not resolve the issue, then please see the following Knowledgebase article for additional causes and solutions:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1964...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.