Community
Showing results for 
Search instead for 
Do you mean 
Reply

Database Conversion Error/failure: V6.x to V9.x

New Member
Posts: 1
Country: United States

Database Conversion Error/failure: V6.x to V9.x

I need to convert an ACT! 6.x database to ACT! 9.x Premium for Workgroups.  I have done this in the past woth no problems. On this particular database, I receive the error message: "conversion halted.  Failed to make a connection to the database".  I have run the actdiag on the original database and reindexed, but no success.  What am I missing????  Thanks in advance!
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Database Conversion Error/failure: V6.x to V9.x

Are you converting the database from a local directory and creating the new database locally as well? If you are trying to convert the database over a network or trying to create the new 2007 database to a mapped drive or network location, you can get this error.

 

Make sure the ACT! 6.0 database is on a local (hard) drive on the machine that you are attempting the conversion on and make sure that the location for the newly converted database is also local to that machine.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.