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Database Computer on 21.0.295.0 Update 9 but Remote Database Computer on 21.1.187.0

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Copper Contributor
Posts: 7
Country: USA

Database Computer on 21.0.295.0 Update 9 but Remote Database Computer on 21.1.187.0

Can anyone help me figure out how to update the main computer holding the database and my other computers to version 21.1.187.0?  I am unable to sync my new remote database computer because it is on version 21.1.187.0, while all of the other office computers are on 21.0.295.0.

 

Any guidance would be appreciated. 

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Copper Contributor
Posts: 36
Country: United_Kingdom

Re: Database Computer on 21.0.295.0 Update 9 but Remote Database Computer on 21.1.187.0

You need to download and install the v21 installation that has service pack 1 with it to your host machine and all other Office machines still on 21.0.

 

https://www.act.com/download/download-act!-premium-v21

https://www.act.com/download/download-act!-pro-v21

 

Alternatively you could instead remove 21.1 from your new remote machine and instead install 21.0 there.

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Copper Contributor
Posts: 7
Country: USA

Re: Database Computer on 21.0.295.0 Update 9 but Remote Database Computer on 21.1.187.0

Thanks, GregK.

 

If I download and install v21 with Service Pack 1, do I need to uninstall the previous version (21.0.295.0) or will the install of v21 with SP1 just overwrite the previous version?

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Copper Contributor
Posts: 7
Country: USA

Re: Database Computer on 21.0.295.0 Update 9 but Remote Database Computer on 21.1.187.0

I ran the install of the new version (21.1.187.0) and it overwrote the previous version.  So, I am all set. Thanks for the info.