04-25-2011 01:19 PM
I am trying to get ACT 2010 to attach email messages to the contacts. It only attaches to some contacts. When I manually try to use the attach function in Outlook it doesn't contain all of the names in my database. I am sharing a database with my secretary and her computer has the main database.
04-25-2011 02:58 PM
04-25-2011 05:45 PM
You may have hit the camel right on the head...
Any chance that you "live" database is not the one that Outlook is configured for?
In other words, if you made a copy/restore of a database at some point but outlook is still configured to use the other/older database...?
You can open different databases from what Outlook is configured to use, and there is nothing to tell you that...
04-26-2011 06:45 AM
Here is an article which contains links to the instructions for adding the ACT! address book to Outlook: KB Article 23022
04-26-2011 06:54 AM
I tried attaching an email that I just sent using the addin and i got the following message:
COM object that has been separated from its underlying RCW cannot be used.