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Data Excahnge- Import issues

New Member
Posts: 15
Country: United Kingdom

Data Excahnge- Import issues

When importing data sage is merging the new data with data already in the database without asking for a decision. For example a company heminstone in the database with a contact of Robert stevens. A new contact called Robert stevens is imported for a company Newco, but the original history and e-mail address for heminstone is added to this company and the original company Hemisntone is deleted. Any ideas how to resolve this? Thanks Martin

 
Moderator
Posts: 4,395
Country: USA

Re: Data Excahnge- Import issues

Disable duplicate checking or place a check in confirm each match when doing the import.