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Dashboard - Activities Completed - E-Mail Sent Not Showing In Total

Bronze Contributor
Posts: 1,393
Country: USA

Dashboard - Activities Completed - E-Mail Sent Not Showing In Total

On the dashboard, I chose Activities Completed.

 

For activities by type I selected

  Current Week

  E-Mail Sent

  Priorities All

  Show Cleared as only check box

  Selected user - me (I'm the only user)

 

The results show nothing. 

 

In eMail preferences I select no history, but I also use a 3rd party product called eMail Connect Pro, so I can easily select which eMails to attach to a contact's file.  Is the preference setting the reason for no results?

 

Now, I sent out a bulk eMail this week.  Then in ACT I did the lookup for the group and manually created the E-Mail Sent and Title of the E-Mail.  The history has the entry, but still no totals in the dashboard. 

 

Did I answer my own question because of the way I selected the preferences on eMail?  Or is there something I'm missing?

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013