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Customizing Columns not working on Contact List View

Copper Contributor
Posts: 20
Country: United States

Customizing Columns not working on Contact List View

Sage Community,

                      ACT! 2008 User. Can someone help me with this little issue. On the Contact List view, if i click in Options -> Customize Columns and move some fields form the left to the right side, everything seems to go fine but when i click ok, the fields that i have chosen are not being added at all. It goes back to the same fields before i tried to customized it. Is there something wrong?

 

Any suggestions will be greatly appreciated.

 

Thanks

Copper Contributor
Posts: 20
Country: United States

Re: Customizing Columns not working on Contact List View

Please, can someone help me with this! Any suggestions, It is very important for me to be able to download or export the fields that i really need.

 

Thanks

Copper Contributor
Posts: 20
Country: United States

Re: Customizing Columns not working on Contact List View

I spoke to a Consultant. To work around this problem, whenever you are adding fields to the right side, you have to move them up. She mentioned that if you do not move up or down the fields, they do not get saved.

 

I have tried and it works.