I've been using ACT since 1988 and the DOS days. I've always been able to customize the colums in the activities and the history for a specific contact. I still can do that, but it always reverts back to the default view with the record manager and scheduled with and all that stuff that I do not need. I don't need a record manager or a scheduled with or anything like that since I am the only one using the program. I click save but that doesn't really do anything. Thanks.....
I am using ACT 2008, Windows XP, and Customize Columns from either the actual activities/history window by right clicking and choosing Customize Columns, or the View-Customize Columns column. Makes no difference where I change it from. The next time I look it always reverts back to the defauly view with all the headings including record manager and things that have no bearing on me. I want to have some of ther headings not showing and I'd like to have the regarding larger. It is more of a nuisance than anything, but I never had this problem in the past. It seems like every time the program starts it automatically reverts back to the default columns.
I'd also like to mention that I am using the same version on a desktop and a laptop and synchronizing them. Don't know if that makes any difference or not? The desktop is the main and the laptop is the slave. Again, I am using ACT 2008 with a Windows XP operating system.
I am using the latest version of ACT I am told when I click Help|Act Update. But I did open ACTDIAG and saw that but did not click on delete preferences. Should I try that? And thanks very much for the prompt help.
I was able to open ACTDIAG from the Run Command and did go to Tools|Delete Preferences. So far, so good. Closed and re-opened the program a few times and seems to be staying as I have it set.
However, one last question. I have two databases. One that I currently use for the job I have now, and one from an old business/job that I still use. I just opened the other database and that is in the default view (activities/history view) with all the columns that I do not need/use.Any suggestions?