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Custom field problem

New Member
Posts: 15
Country: USA

Custom field problem

Greetings!

 

I am importing to ACT! 2010 from ACT! 2000.  When I originally set up my layout several versions of ACT! ago, I used the company field as the customer file number.  In rebuilding all of the fields into the new layout I can't get it to display the file number.  If I hover my cursor over the field it will identify but I would like to have it present with all the other fields.  How can I convert this field to a contact field?  I am afraid to do too much experimentation as I don't want to loose the data.  Any help would be grately appreciated.

 

Norm

Copper Elite Contributor
Posts: 233
Country: USA

Re: Custom field problem

Hello Kelp,

 

You should be converting the ACT! 2000 database not importing it, this maybe where your running into trouble,if you convert it should bring everything across.

 

Please click on the link below, its a Knowledge base article on how to convert databases from previous versions.

 

http://tinyurl.com/39bj9tu

 

 

 

 

Thanks,

Kurt Rosemann

Platinum Act! Consultants
Kurt@ActiveSales.net | www.ActiveSales.net | 877-569-8005