07-12-2011 08:18 AM - edited 07-12-2011 08:36 AM
Currently we are using Access to record and track customer complaints. We have a drop down menu that you can select the type of complaint that includes a small description. Then you can type in a comment about the complaint, who, what, when, why etc.
I want to create a Tab under Customers called Complaints that allows you to add records like function of Add Note in the Notes Tab.
Is this possible with Act 2010 Premium?
Is there a way to copy and paste the functionality of Add Note to be used for Complaints?
07-12-2011 08:51 AM
07-12-2011 12:44 PM
The best selling Table Designer is from TopLine, called TopLine Designer - http://www.actaddons.com/products/2005/topline-designer.asp.
There's also a new suite of products from Durkin Computing, IMPACT Business Suite and one of the 8 modules is Custom Table Designer. It's an amazing collection of programs that extends the functionality of every ACT! view - the Calendar, Contacts, Task List, Company, Opportunities & Groups, letting you do multiple functions like adding color rules, performing math calculations, filtering columns and much, much more.IMPACT is on sale through the end of this week for $199 (normally $249).
Both have free trials - both would do exactly what you want....create a table to contain complaints....or anything else you want to track.