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Custom Tab for Complaints

New Member
Posts: 1
Country: USA

Custom Tab for Complaints

[ Edited ]

Currently we are using Access to record and track customer complaints. We have a drop down menu that you can select the type of complaint that includes a small description. Then you can type in a comment about the complaint, who, what, when, why etc.

 

I want to create a Tab under Customers called Complaints that allows you to add records like function of Add Note in the Notes Tab.

 

Is this possible with Act 2010 Premium?

 

Is there a way to copy and paste the functionality of Add Note to be used for Complaints?

 

 

Thanks,

 

Michael W

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Custom Tab for Complaints

New Member
Posts: 10
Country: USA

Re: Custom Tab for Complaints

The best selling Table Designer is from TopLine, called TopLine Designer - http://www.actaddons.com/products/2005/topline-designer.asp.

 

There's also a new suite of products from Durkin Computing, IMPACT Business Suite and one of the 8 modules is Custom Table Designer. It's an amazing collection of programs that extends the functionality of every ACT! view - the Calendar, Contacts, Task List, Company, Opportunities & Groups, letting you do multiple functions like adding color rules, performing math calculations, filtering columns and much, much more.IMPACT is on sale through the end of this week for $199 (normally $249).

 

Both have free trials - both would do exactly what you want....create a table to contain complaints....or anything else you want to track.