01-23-2017 12:05 PM
We use a custom report to print out various account details. It used to print out one page per account, but now it's printing out one page per contact for each account. How can we go back to how we had it? If an account has multiple contacts, we just want them on one page.
01-23-2017 09:22 PM
what did you change? (update act, (from what version to what version)) update Windows, (from what version to what version), Update / Installed any other things?
01-24-2017 01:40 AM
I doubt that an ACT or Windows update would have changed the way the report displays the information but stranger things can happen.
1 - Are you really sure this is the same report?
2 - Has someone been editing the report and messed it up? If so find a backup of the database before this happened and restore as - new database name - and then copy the report over to your database.
3 - Are you running the report using the same lookup as before?
01-24-2017 06:46 AM
In the Company Comprehensive report it shows Subreport: [Contacts]. When I run that, a company with multiple contacts are all placed on that one page. That's what we want to happen on our custom report. I don't have Contacts as an option in my custom report when I try and add a Subreport.
01-24-2017 08:30 AM
01-24-2017 08:58 AM
Our custom report pulls most of the info from a tab we added to the Companies section.
We used to print them out all the time and it would show multiple contacts in our Contact Information part of the report. But now it prints out a duplicate report for each contact linked to that company. Very annoying.
Should I just take a pre-made report that has Subreport Contacts already in it and edit the rest around it to look like ours below?
01-24-2017 10:12 AM