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Cursor Jumps while entering data

New Member
Posts: 2
Country: United States

Cursor Jumps while entering data

[ Edited ]

When a person in our office is entering data into a field for a new contact in our database, the cursor often jumps to a different field without him touching the keyboard or between strokes if he is typing slowly or looks up to read the next piece of info to type in.  

 

He then has to click back into the original field to finish entering the needed info.

 

FYI - Running Vista Ultimate, Act! 2008, 10.0.xxx, PC has lots of RAM. 

 

 

This is a nusance - any one have any solutions on what might be happening?

 

Thank you!

Message Edited by nutrical on 02-17-2009 12:02 PM
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Cursor Jumps while entering data

Does this only happen when you first open your ACT! 10 database?

If yes,  try waiting a couple of minutes before going to work on it.

 

I think there must be some sort of hand shaking still going on?

That's the only time our ACT! 10 does that.  Give it tiime to get fully loaded and ready.

 

Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 6
Country: Australia

Re: Cursor Jumps while entering data

This is happening to us a lot as well - very annoying!! Does anyone have any idea why this occurs? And how to stop it??!
Nickel Elite Contributor
Posts: 934
Country: USA

Re: Cursor Jumps while entering data

The above post may have already answered your question?

 

Does this happen within the first 5 minutes of Opening your ACT! Database?

 

  If Yes,  then Wait at least 2 or 3 minutes to give ACT! time to get all things in place, before going to work on it.

 

 

If this happens all the time, I do not know.

Cheers - FSB

 

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 6
Country: Australia

Re: Cursor Jumps while entering data

This problem is occuring often and even after you have been working in the system for sometime... I really need a solution for this as employees are starting to use it as their excuse for not using ACT!

New Member
Posts: 3
Country: USA

Re: Cursor Jumps while entering data

We are also having this problem with several of our employees.  Very frustrating and it happens all the time, not just when they open ACT.

PLEASE help. 

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Cursor Jumps while entering data

Are you using a custom layout?

 

Does it always jump to the same field?  Does it always happen when you are editing the same field?  What field(s)?

 

New Member
Posts: 3
Country: USA

Re: Cursor Jumps while entering data

Good questions - I will have to take better notice.