09-24-2008 09:12 AM
I am a new user. We have ACT10. We are verifying and entering data from old Lotus Organizer. I have a college intern who created the new database one her hard drive with backup stored on our server. She is entering from one work station and I want a second user to enter information as well from a second work station. When the second user tries to "restore back up" on her workstation, she is asked for a user name and password. No user name or password have been established in the course of setting up the database. Is there a default user name & password? How can I reset the user name & password? Is there something I can do to simplify this process?
All help is greatly appreciated!
09-24-2008 11:23 AM
There are a couple of issues; you created a user name when you created the database. If you don't remember, go to Tools | Define Users and can see the user name there. If you did not add a password when you created the database, just leave that field blank.
The way you worded your post, I assume that you only have the one license for the ACT! program. To have two users share the database you will need to buy a second license.
09-24-2008 12:53 PM
How do I get additional licenses, and how much are they?
When I read the website information prior to purchasing, I understood the program to be accessible to multiple workstations with the database hosted on the server. I don't want to end up with multiple versions of our contacts and calendars. We're trying to consolidate the information with one control point but accessible to all to view. Will ACT work in this fashion?
09-24-2008 01:18 PM