09-22-2010 10:26 AM
I have some existing mail merge word documents that I need to modify. I know that when I have worked with these in the past within ACT that a little window appears and allows you to insert fields from act, but now I don't see that window and can't figure out how to insert/change fields into the document where necessary.
Can someone help please?
09-22-2010 01:13 PM
Depending on which version of MS Word your using, you should see either "ACT!" across the top tool bar OR "Add-ins" tab in MS Word 2007. Look for "Show Field List".
If you don't see it anywhere, it's possible that the ACT link to word is disabled in Word.
09-22-2010 01:15 PM
What version of Act! and Office are you running?
When you open the template to edit it in Word, there should be an Act! menu > from the menu select 'Show Field List'.
Here is a link to an article that describes common reasons for the Act! add-in not appearing: KB Article 13569