02-12-2013 11:16 AM - edited 02-12-2013 11:17 AM
I am a user on ACT 2010 and have created a group of contacts. It wont' save the history input of me (user) for each contact of the group. Other groups that I have created do not have this problem. Is the group corrupted? anyone experience this problem?
02-13-2013 07:25 AM
Hello Souladventurer,
Welcome to the Sage ACT! Online Community!
Can you provide more detail to the steps you are taking that are failing?
For example: are you creating a history item from the Group History tab, or from a Contact History tab. Are you getting an error?
You mention that it works for other Groups, so it seems to be an issue with the particular Group. If you create a new Group, does it also have the problem?
Have you tried running database maintenance: Tools > Database maintenance > Check and Repair?