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Created a group but it is not saving the user's history (ACT 2010) what is the problem?

New Member
Posts: 1
Country: USA

Created a group but it is not saving the user's history (ACT 2010) what is the problem?

[ Edited ]

I am a user on ACT 2010 and have created a group of contacts.  It wont' save the history input of me (user) for each contact of the group.  Other groups that I have created do not have this problem.  Is the group corrupted?  anyone experience this problem?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Created a group but it is not saving the user's history (ACT 2010) what is the problem?

Hello Souladventurer,

Welcome to the Sage ACT! Online Community!

 

Can you provide more detail to the steps you are taking that are failing? 

For example: are you creating a history item from the Group History tab, or from a Contact History tab.  Are you getting an error?

 

You mention that it works for other Groups, so it seems to be an issue with the particular Group.  If you create a new Group, does it also have the problem? 

 

Have you tried running database maintenance: Tools > Database maintenance > Check and Repair?

Greg Martin
Sage