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Create act activity button in Outlook does nothing.

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Copper Contributor
Posts: 17
Country: Canada
Accepted Solution

Create act activity button in Outlook does nothing.

Just what it says, nothing happens. The other buttons, sync, create contact, quick attach, etc. all work as expected.

Act v.21.4

Outlook 2010 (32b)

Windows 10 (64b)


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Accepted by topic author dbhuff369
‎07-10-2020 02:06 PM
Bronze Super Contributor
Posts: 1,601
Country: USA

Re: Create act activity button in Outlook does nothing.

Just confirmed what Ch1p posted.  

 

I do use a 3rd party Outlook handler that takes care of that.

John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor

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Solution
Accepted by topic author dbhuff369
‎07-10-2020 02:06 PM
Bronze Super Contributor
Posts: 1,601
Country: USA

Re: Create act activity button in Outlook does nothing.

Just confirmed what Ch1p posted.  

 

I do use a 3rd party Outlook handler that takes care of that.

John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
Highlighted
Copper Contributor
Posts: 17
Country: Canada

Re: Create act activity button in Outlook does nothing.

Yep, about time to get rid of 10 year old software I guess...an update resolved the problem.