It is office 07. I finally figured it out...Office has security that will disable all add ins if there is a problem. In my case, it disabled one first, then the rest of the ACT add ins a couple days later. The fix was under "Trust Center" / "Add Ins" you have to disable then reenable each add in. What a pain! Certainly no documentation that explains it very well in either Word or ACT help files. Next time I will know.