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Create Database yields Object reference not set to an instance of an object

New Member
Posts: 1
Country: United States

Create Database yields Object reference not set to an instance of an object

Hi all,

 

Having a very very frustrating problem.

 

I have just installed ACT 2008 Premium ST 10.0.3.182 on Windows XP.  It installs fine.  I can open the sample database without issue.

 

When I try to create a new database I get the following error:

 

Object reference not set to an instance of an object.

 

I have tried a completely clean reinstall including removall all .net installations.  I also restarted in selected service mode as per one of the knowledge base articles.

 

Still no luck....  Any ideas how I can create a new database so I can start using Act?

 

Thanks!!

Moderator
Posts: 4,395
Country: USA

Re: Create Database yields Object reference not set to an instance of an object

ivanjay205,

 

This can be caused by large DPI settings.  Try changing DPI to normal and test creating a new database. 

 

You can follow steps on how to change DPI settings in the following knowledge base article.

Large Text Appears in Certain Views or Dialog Boxes

New Member
Posts: 1
Country: United States

Re: Create Database yields Object reference not set to an instance of an object

I have the same problem.  I'm trying to resotre a data base on my new comp.

I get the "Object reference not set to an instance of an object" error when i try to restore OR when i try to create new database.

My big issue is that i installed ACT under the wrong user.  It works fine for the other user, but no the administrator where i get this error.

I tried adjusting the DPI on my vista desktop preferences but it was already set at the lower setting.

any other tricks?

 

Obediah