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Country codes do not appear in Phone list report

New Member
Posts: 1
Country: Germany

Country codes do not appear in Phone list report

Hello,

 

I need to print a phone list (using reports) that INCLUDES the country codes as I do have a lot of clients in different countries.

 

Unfortunately, the report shows the phone number WITHOUT the country code which makes it pretty useless Smiley Sad

 

I tried turning on the function Tools --> Prefernces --> "Always display country code in phone fields" but this does NOT show the country code in the report.

 

Is there any "trick" to have the country code appear in the report?

 

Thanks in advance!!!

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Country codes do not appear in Phone list report

The data courcing of the tapi canonacle format phone number stored in the database doesn't include the country code.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Country codes do not appear in Phone list report

what Roy is saying is ... there is no trick, they can't be displayed because Sage doesn't understand international phone numbers or think international people are worth while supporting
Bronze Elite Contributor
Posts: 3,287
Country: USA

Re: Country codes do not appear in Phone list report


GLComputing wrote:
what Roy is saying is ... there is no trick, they can't be displayed because Sage doesn't understand international phone numbers or think international people are worth while supporting

this is still a problem...

-MM
World Famous ACT! Certified Consultant @ www.ActiveSales.net
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Country codes do not appear in Phone list report

Actually notw that I think about it if the country field for a contact is filled in I could embed a script that would show the country code for any phone fields. 

 

ACT! understands the country codes but the fixed data sourcing for the reports doesn't.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129