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Count History type dashboard - Component Configuration is in french after updateing to sp1 and HF 1 and 2

Copper Contributor
Posts: 28
Country: United States

Count History type dashboard - Component Configuration is in french after updateing to sp1 and HF 1 and 2

I recently update  to Sage ACT! Pro 2011 Version 13.1.111.0, Hot Fix 2
English (United States) - and noticed that the  contact history type was all blue - see attachments. When going to dashboard designer and looking at component configuration it is in French. ACTPro2011SP1_US_Update_HF1 and ACT2011SP1HF are the updates that were applied. See attached photos

Astute Commentator
Posts: 1
Country: USA

Re: Count History type dashboard - Component Configuration is in french after updateing to sp1 and HF 1 and 2

[ Edited ]

Same problem exactly.  Printed and followed knowledge base articles:

  -  "How to Download and Apply Sage ACT! 2011 Service Pack 1 (includes Hot Fix 1)"

  -  "How to Download and Apply Sage ACT! 2011 SP1 Hot Fix 2)"

  -  "How to Uninstall ACT! Network Sync Service"

 

Windows SBS 2003 is hosting the main database and serving clients via Network Sync.  All clients are running Windows 7 Professional 64bit.

 

On the server Network Sync was stopped, uninstalled, then updated according to the KB article covering such.  Proceded with SP1 update per KB article above.  Finally, installed SP1 Hot Fix 2.  ACT was opened and the database was then updated.  The client machines were updated to SP1 Hot Fix 2 using the same methods.

 

Immediately noticed the issue as we utilize this Dasboard Component heavily.  Somebody please help!

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Count History type dashboard - Component Configuration is in french after updateing to sp1 and HF 1 and 2

Hello ENDE_Levi,
Welcome to the Sage ACT! Community. This is a reported issue that is due to be resolved in the next hot fix (ACT! 2011 SP1 Hot Fix 3), which is scheduled to release next week. Please check back in this forum for a notification and link to the hot fix.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.