02-27-2011 10:50 AM
I recently update to Sage ACT! Pro 2011 Version 18.104.22.168, Hot Fix 2
English (United States) - and noticed that the contact history type was all blue - see attachments. When going to dashboard designer and looking at component configuration it is in French. ACTPro2011SP1_US_Update_HF1 and ACT2011SP1HF are the updates that were applied. See attached photos
03-31-2011 01:39 PM - edited 03-31-2011 01:43 PM
Same problem exactly. Printed and followed knowledge base articles:
- "How to Download and Apply Sage ACT! 2011 Service Pack 1 (includes Hot Fix 1)"
- "How to Download and Apply Sage ACT! 2011 SP1 Hot Fix 2)"
- "How to Uninstall ACT! Network Sync Service"
Windows SBS 2003 is hosting the main database and serving clients via Network Sync. All clients are running Windows 7 Professional 64bit.
On the server Network Sync was stopped, uninstalled, then updated according to the KB article covering such. Proceded with SP1 update per KB article above. Finally, installed SP1 Hot Fix 2. ACT was opened and the database was then updated. The client machines were updated to SP1 Hot Fix 2 using the same methods.
Immediately noticed the issue as we utilize this Dasboard Component heavily. Somebody please help!
03-31-2011 02:06 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.