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Could not connect to the SQL Server Instance.

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New Member
DrkSharkACT
Posts: 3
Country: USA

Could not connect to the SQL Server Instance.

‎04-24-2013 06:17 PM

I messed up my system by renaming my MS user account name, I also removed and created a new security profile in my computer management tools and now my Database won't open.   I am using XP-Pro and ACT 2010.  When I run ACTDiag i get the following warning window message....   Anybody have any recomendations?

 

Could not connect to the SQL Server Instance.

If this is a stand-alone ACT7 instance with no ACT! Installed, please contact Tech Support for instructions regarding running SecurityCMDLnapp.

Click Yes to continue anyway, No to restart ActDiag, cancel to close.

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gmartin
Posts: 5,275
Country: USA

Re: Could not connect to the SQL Server Instance.

‎04-25-2013 08:07 AM

Hello DrkSharkACT,

Welcome to the ACT! Community!

 

Make sure that the 'SQL Server (ACT7)' service is able to start.  Here is an article with instructions: KB Article 28216

 

You can run the SecurityCmdLnApp.exe from the following directory > double click on it:

32 bit OS: C:/Program Files/ACT/Act for Windows

64 bit OS: C:/Program Files (x86)/ACT/Act for Windows

 

Greg Martin
Sage
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