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Could not authenticate user....

Astute Commentator
Posts: 78
Country: USA

Could not authenticate user....

ACT! by Sage 2010 Version 12.1.181.0, Hot Fix 1 running on Windows 7

 

I've been using this Publisher database for several years now without issue.  I am the Administrator.  Tried to login using my user name and password and it says "Could not authenticate user.  Verify user name and password and try again."

 

I have not forgotten my user name or password.  

 

I tried leaving password blank - no luck.  

 

I tried leaving user name and password blank - no luck.

 

I uninstalled ACT and SQL and re-installed - no luck.

 

I am able to login as other Standard users.

 

I am able to login to Demo and other databases.

 

HELP!  Thanks in advance.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Could not authenticate user....