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Corrupted data

Copper Super Contributor
Posts: 125
Country: USA

Corrupted data

I start Act and after loading, there is login with the act logo. Then nothing. I think the data are corrupted in the compagny. Is there a way to start it without having to load any compagny?

Act 2010 v. 12.0.1.181 hotfix 1. -Windows 7
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Corrupted data

[ Edited ]

Hello feejo,
This may be due to a damaged preferences file. Follow the steps to manually rebuild the file found in the bottom half of this Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1477...

 

Another possible cause may be this Welcome Page. See this KB article:

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.