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Corrupted SQL Server with Act Pro 2013

Tuned Listener
Posts: 33
Country: USA

Corrupted SQL Server with Act Pro 2013

About 10 days ago my Act Pro 2013 on a Windws 7 Home Premium (64 bit) machine using a local, single user database quit working.

 

The Act instance of SQl Server wasn't running and couldn't be started because the log fille was corrupted. I don't remember the exact details.  The machine was running SQL Server 2008 R2 and I wasn't able to repair it.

 

I was able to successfully install SQL Server Express 2012 and I tried to create an ACT7 instance, but Act still doesn't connect with SQL Server.

 

My Act Pro 2013 was a download upgrade from Act Pro 2011, so I don't have installation disks, but do have the download file on my computer.  Can I reinstall the progaram and reestablish the connection?  If not, what is the fix?

 

Thanks in advance for any help!

 

 

Copper Elite Contributor
Posts: 139
Country: USA

Re: Corrupted SQL Server with Act Pro 2013

Sounds like your SQL install is damaged.  If you are not using MS SQL for anything other than ACT!, I would remove all instances of SQL and reinstall SQL using the ACT! installer.  If the SQL component will not install using the normal ACT! installer, a manual install of SQL will be necessary.

 

See the following ACT! Knowledgebase article on this:

http://kb.swiftpage.com/app/answers/detail/a_id/26994/kw/26994

Phillip R. Price
ACT! Certified Consultant
Automated Sales Tools, LLC
http://www.automatedsalestools.com
Phone: 1-866-915-9399