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Corrupt calendar template

New Member
Posts: 1
Country: USA

Corrupt calendar template

[ Edited ]

a remote user was working in Act when the computer was disconnected. When the connection was restored, calender in act no longer showed the days/week/month view. There are only long straight lines going left to right. however the appointment are still there even though you can't see them. Is there a way to restore the template?

Act 2010 12.0.409.0  hotfix3

Bronze Contributor
Posts: 955
Country: Australia

Re: Corrupt calendar template

Generally I would delete the preferences for the user and then reopen should restore the views correctly.

 

Start run actdiag and when open go to tools and delete preferences.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.