01-15-2011 11:08 AM
01-15-2011 11:30 AM
01-18-2011 06:18 AM
No, quite the opposite. As I mentioned, in Layout Designer within Groups layout, on my custom tab that I copied information from the Contacts layout, when double clicking the grey boxes (pasted from my copy), I am only allowed to choose from the Contacts fields and not the Groups fields. Only when do I select a new field within the Groups Layout Designer and not the double clicking the grey pasted boxes do I have access to the Groups fields only.
01-18-2011 06:39 AM
07-13-2017 12:12 PM
I'm having the same problems, but I copied the tab layout from the basic contact layout 1024x768 view to the basic contact layout 1366x768 view. Any updates on making the boxes not grayed out?
07-14-2017 02:44 AM
There should be no issue with copying fields from Contact layout to Contact Layout as the fields will be pulled from the same place.
Would you be able to advise on the version of Act that you are using? and the steps you have taken to see the boxes go greyed out.
07-28-2017 05:42 AM
I double clicked on each of the boxes, while I was in Contact - Design Layout. Then I double clicked on each of the field that these boxes were supposed to represent, before hitting cancel on the popup box.