06-03-2012 02:14 PM
I am in the process of converting from ACT!2000 to ACT!2011. In ACT!2000 there are is an Alt Contacts tab. In ACT!2011, that tab is gone and all of the fields and data in those fields has disappeared? Any suggestions on how to get that data to display?
Also, in ACT!2000, the Write tab at the top allowed you to add frequently used letter templates to a drop down menu. That seems to be gone in ACT! 2011. Is there any way to display commonly used templates? I use about 5 termplates everyday, and others occassionally.
06-03-2012 09:27 PM
Check secondary contacts for the alt contacts.
06-03-2012 09:27 PM
Check secondary contacts for the alt contacts.
06-04-2012 04:37 PM
I did look, and the information is there, although in a different format. Thank you for your suggestion. I can just add different columns to view the information that I need.