06-18-2012 12:19 PM
06-21-2012 08:44 AM
I spent some time doing all the Windows updates and SQL server updates and tried installing the correct MS hotfix for the "insufficient system memory" error as you describe. I found the MS site a little confusing as to which hotfix to install, but I tried the cumulative one that said it shoudl fix all prior issues. I tried the demo database again and still got the same error so I checked the firewall and that seems fine so I'm not sure what it could be. I appreciate your help, but I just don't think it's going to work for us.
06-25-2012 06:08 AM
06-26-2012 10:14 AM
Thanks for the suggestion, I have already tried the restore on our server from a backup of the converted database, but I got an error during the process. Here's the first part:
"ACT.DATA.ACT.Db.Exception" Directory Lookup for the File "F:\ACT 2012\TEST.ADF" Failed with Operating System Error 3
(The system cannot find the path specified)
File: 'ACT_Data' Cannot be Restored to F:\ACT\2012\TEST.ADF' Use MOVE WITH to identify a valid location for the file.
There was a lot more than I can type here, it also said something about "SQL Exception, Boolean break Connection"
I then tried to save a copy of the databse on the server and got an error about the copy needing to be saved on the same machine so that wont work since I was trying to put it on our server from my local computer.
I was told this is probably an SQL error that could be fixed with a MS hotfix, but I've tried a number of them and no luck.
I can use the converted database on a single computer just fine, but cannot get it onto the server to share with another computer.
06-26-2012 10:23 AM
You might try this ACT! Knowledge Base article -
01-17-2013 09:30 AM
I am getting a similar error. It says the backup from my older computer was created with 662 and this version supports 621 and earlier, a downgrade is not available.
It's now been 6 days and countless hours trying to get this data converted over and I will now resort to a dBase import and go through each of the 2,400 contacts to uipdate the notes field. when I get this complete, I honestly have to say this is the VERY LAST ACT! Program I will ever go to. I'll begin on planning for the migration to another program, and at this point I really dont care what it is. I simply cannot keep putting tyhe time and effort at chasing ACT to make sure it runs properly.
Once I get my version of ACT 2011 stable I'll stick with it, of course that is till Windoes does another update and throwes this program into another tail spin.
01-17-2013 08:28 PM