04-13-2009 03:46 PM
bought act 2008 v10 for 5 users. Several months later, bought act 2008 for web. have used "for web" version for about a year. want to convert database back to act 2008 format as act 2008 cannot open the "for web" backups. cannot find any instructions on how this can be done - or even if it can be done. any help would be appreciated.
04-17-2009 02:16 PM
Got to "the database has been updated. Click to continue." I did and it did. I opened a couple of contacts just to check on attached docs and they are where they should be ... at least as far as I checked.
I've used ACT since ACT 1.0 and dealt with them many times on technical issues. Over the last 5 or so years, the caliber of their help dropped dramatically. I suspect that was from all the times they sold the company. I can't tell you how long I suffered with them when they brought out 7.0 with the SQL server rework.
I called to use the last of my paid service with them and got several opinions on how to do what I needed to do. That's why I thought I'd try the ACT community when I saw it. You gave me a very quick, clear way to do it. You really know your s**t -- and I mean that in a complementary way.
Thanks very much. I would guess you are one of the ACT certified people. I've had little experience with them but it wasn't all good. Where are you geographically?
04-13-2009 04:01 PM
You will have to do Save Copy As from the Act 2008 Premium for Web desktop client (Not your web browser)
File -> Save Copy As
Then enter a new database name, and select where you want to save it, change the dropdown at the bottom to "Act 2008" (Not premium)
The resulting database can then be opened with the Act 2008 standard client.
Couple of things to note, custom templates/layouts/attachments do _not_ get transferred to the new copy of the database.
You will have to manually move those from your old database's "database-files" folder, into the new database file structure.
04-13-2009 07:13 PM
Thanks very much. As to moving the files manually, is that as simple as a drag and drop procedure? And which folders will I need to move? Will it be only the "attachments" and "layouts"?
Really appreciate the help.
04-13-2009 08:17 PM
Just copy the contents of "-database files" folder from one to the other, drag and drop is fine, overwrite any existing files. Backup first, incase you copy the wrong direction or something :-P
04-14-2009 12:06 PM
I have to round up all my standard Act disk (to reinstall) but will do so and let you know how it went as soon as I can get it done.
Thanks for your help. I've been using Act since 1.0 and still get caught every once in a while. It's almost as though they change stuff just ot keep us on our toes. This one caught me flatfooted.
Have an awesome day!
04-17-2009 01:52 PM
It didn't work. Here's a recap of wht I did and what happened.
Had the guy at the data center where this has been hosted run the save a copy as and ACT 2008 (not Premium).
FTP'd the files to my machine - his process gave me .pad, .adf & .alf files.
FTP'd the entire database files folder for this database to my machine
Put them all under the Databases folder in ACT for Windows 10 folder
Attempted to run by Open and selecting the pad file for the database
ACT thinks for 30 seconds or so and tells me "the database could not be accessed. In order to access this database, check your network connection and verify that your database server is available.It may be necessary to disable any firewall software on your computer or the server."
Current status: I am running on my own machine so there should be no network issue
I can open an older database that never went to the Web version and the demo database okay
Two of us were using this DB on via the web earlier today so sharing shouldn't be an issue. We closed it for the data center fellow to run that Save Copy As routine.
I haven't a clue what to try next. Any further thoughts you have would be greatly appreciated.
04-17-2009 01:54 PM
04-17-2009 02:03 PM