12-29-2009 07:19 AM
I customised several of the 15 available "User Fields" in Act 6 to contain data that now corresponds to available standard fields that now exist as in Act 2010.
There now appear to be only 10 "User Fields" in Act 2010.
How is the conversion of the User fields 11 to 15 from Act 6 handled by Act 2010, is the data lost or transferred to a defined location in 2010. When I look at the data in Act 2010 it looks like the information gets removed.
Is there a way to map all the User data fields in Act 6 into the new fields available in Act 2010 during the conversion?
12-30-2009 03:38 AM
It could depend if you did a Standard or Custom conversion as per this ACT! Knowledge Base article -
Custom is only necessary if you have additional address or contact fields in the database
If the fields are there (check in Define Fields), then, as Roy said, convert the Layout as per this ACT! Knowledge Base article -