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Controlling what emails are recorded in ACT

Platinum Elite Contributor
Posts: 14,581
Country: Australia

Re: Controlling what emails are recorded in ACT

Jeff, attachment size isn't an issue ... only the number of them - over 10K files in a folder, Windows slows down
Copper Elite Contributor
Posts: 514
Country: USA

Re: Controlling what emails are recorded in ACT

This thread is a perfect example of why we created Outlook IntegrateR1.  Our tool lets you pick and choose which emails to attach as well as provide several other advanced features.

 

For more info: http://www.designr1.com/shop/outlook-integrater1/

Mark Hammer
ACT! Fanatic
Platinum Elite Contributor
Posts: 14,581
Country: Australia

Re: Controlling what emails are recorded in ACT

Little suggestion, Mark ... you might put a few more details on the benefits on your site :-)

Does it work with Outlook 2010 x64?
Does it add an address book or do you suggest how to keep the emails updated from ACT!?
New Member
Posts: 25
Country: USA

Re: Controlling what emails are recorded in ACT

Thanks for all the input.

FYI - We are a small 3 user office, so not a lot of activity. We support local business with the computers, so our technicians are always out in the field and they don't use ACT. We just like the central location for ALL of our contacts, clients, vendors, prospects, resources, etc.

 

Only one user (me) was set to save attachments, just as a test.

We went from 40MB on 3/7 to 46MB on 3/21. A backup without attachments is 45MB. And there were only 20 attachment files ranging from 9kb to 570kb (that had a word doc attached) - average 15kb each.

 

I've now removed them all now along with email historys for all but the handful we would want to keep (used the History Summary report). A full backup is still at 45MB.

 

We are probably going to manually attach emails with message (no att) on an as needed basis to avoid cluttering the histories with irrelevant banter with our contacts.

 

Platinum Elite Contributor
Posts: 14,581
Country: Australia

Re: Controlling what emails are recorded in ACT

45MB backup is pretty small ... remember, the ADF (database) doesn't have issues till you get near 10GB, and the size of the attachments doesn't count in that
Copper Contributor
Posts: 126
Country: USA

Re: Controlling what emails are recorded in ACT

Just saw this thread...if you haven't resolved this yet...

 

We had the same issue here.  Small office.  Wanted to control what emails attached & the records to which they were attached.  I hope you tried DesignR1's Add-on because that's what worked for us.  Good luck.