03-18-2013 09:15 AM
I wanted to link contacts to their respective companies,for example,had several names relating to companies, therfore thought the link tgo compay menu would do the trick!! But the result was all the conacts were linked to one company, then in panic treis to unlink them ..but could not get back to were I started. Hope that I could find the restor to a past restor point as I would do with Windows but cannot do that...so I now have 22,000 conatcts all likned to one company?????
03-18-2013 07:41 PM
FIRST, MAKE A BACKUP USING ACT'S BACKUP UNDER "FILE"
If I understand, you have linked all your contacts to one company. If that is the case, then go to the company vivew and click on the contacts tab.
Once that list is displayed, right click and select "create lookup".
In the list view, tag all the contacts and click on "Contacts" on the lop level menu. In the drop down, click on "Unlink from Company"
With 22,000 contacts, that might take some time.
DID YOU DO A BACKUIP BEFORE YOU STARTED?
That should unlink everyone. You can now start relinking contacts to their company.