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Contacts and groups

New Member
Posts: 2
Country: USA

Contacts and groups

I have several groups set up in my database. Current Client, Inactive Client, 24 Hour Client, etc.... I have clients that are in two or three different groups depending on their membership status. I send out a newsletter every week or a specific email to a specific group. My question is.... how do I avoid sending a duplicate email to the client that is in a couple of different groups? Can you block it somehow? Not sure if that is the correct way to put it. Help!
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Contacts and groups

Maybe lookup the Group, then
Lookup | Last Email
Change "For Current Lookup" to Narrow
Change "On or Before" to exclude contacts emailed recently emailed
 
Would that help?
New Member
Posts: 2
Country: USA

Re: Contacts and groups

Hi Mike, Thank you for the reply. I am fairly new to ACT and I'm a bit confused. Where would I find "last email"? A sinus infection is not helping any of this. I appreciate your help! Lydia
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Contacts and groups

Either right-click on the Last Email field in the Contact View or Lookup | Other and change the field to Last Email