04-09-2015 07:30 AM
On a fairly regular basis Act! Pro Version 16.0.291.0, Hot Fix 5 DROPS contacts and there is no trace of them in My History. This is extremely annoying and harmfull because I do not know who has been dropped. This most recently happened today, Thursday, with a contact I added and emailed Tuesday. IT IS REALLY ANNOYING ENOUGH TO LEAVE ACT! FOT A MORE RELIABLE CONTACT MANAGENT PROGRAM, one that works 100% of the time and has decent customer support.
Also, I noticed there was Product Download, Act! v16 SP1 Hot Fix 2. In attempting to download it I get an error message "Does not apply to this version of Act.
ACT! is really becoming more of a problem then it's worth. I have been a user for over 15 years and witnessed the product dependability and customer service deteriorate with each change of new ownership.
04-10-2015 12:37 PM - edited 04-10-2015 12:40 PM
This should help get you to the correct version?
and from the Download Center link
Do this (1st)
7/31/2014 Act! v16 SP1 Hot Fix 2 ACT16SP1HF2.exe 4,890 KB
If that (1st) step above fails or suceeds, Then do this (2nd)
02/25/2015 Act! Pro v16 SP3 Update - US actpro16sp3_us _update.exe 120 MB
That should make your product version more stable? cheers - FSBill