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Contacts DROPPED - Product Download does not download.

Copper Contributor
Posts: 25
Country: USA

Contacts DROPPED - Product Download does not download.

On a fairly regular basis Act! Pro Version, Hot Fix 5 DROPS contacts and there is no trace of them in My History.  This is extremely annoying and harmfull because I do not know who has been dropped.  This most recently happened today, Thursday, with a contact I added and emailed Tuesday.  IT IS REALLY ANNOYING ENOUGH TO LEAVE ACT! FOT A MORE RELIABLE CONTACT MANAGENT PROGRAM, one that works 100% of the time and has decent customer support.


Also, I noticed there was Product Download, Act! v16 SP1 Hot Fix 2.  In attempting to download it I get an error message "Does not apply to this version of Act.


ACT! is really becoming more of a problem then it's worth.  I have been a user for over 15 years and witnessed the product dependability and customer service deteriorate with each change of new ownership.

Nickel Elite Contributor
Posts: 988
Country: USA

Re: Contacts DROPPED - Product Download does not download.

[ Edited ]

This should help get you to the correct version?


Close ACT!

and from the Download Center link


Do this (1st)
7/31/2014 Act! v16 SP1 Hot Fix 2 ACT16SP1HF2.exe 4,890 KB

If that (1st) step above fails or suceeds, Then do this (2nd)
02/25/2015 Act! Pro v16    SP3 Update - US actpro16sp3_us   _update.exe 120 MB


That should make your product version more stable?  cheers - FSBill Smiley Happy


Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
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