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Contact page layout

New Member
Posts: 1
Country: Canada

Contact page layout

Hi there,

 

I have Act Sage 2007 and I am new to using this program.  I have set up a lot of my contacts already and have been inputing any notes into the system as I go.  One day last week when I was trying to check my history on a client I noticed that all of my notes were gone!  I played around with it for awhile and discovered that there is a button on the left hand side that says layout.  There are two versions.  I clicked on one of them and all of my notes re appeared!  This is all well and good except that everytime I leave a contact and go to another one or return to the previous one, my notes are gone again and I have to click the layout to get them back. 

 

Wondering if I hit something by accident.  Anyone have any suggestions?

 

Thank you,

 

Melissa

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Contact page layout

Hello Melissa,

Welcome to the Sage ACT! Online Community!

 

Your issue may be due to a high 'Hardware Acceleration' setting wthin Windows.  Here is an article with instructions for reducing this setting: KB Article 16471

Greg Martin
Sage