09-10-2010 07:13 AM
I've just today upgraded from Act 2010 to 2011. Seems to be running better already. However, my name look-up problem has crossed over. Act won't recognize my look-up by name if there is a middle initial. For example, Act won't find John Jones if he's listed as John L. Jones. I have to type John L. Jones to find him by name. Is there a way to get Act to look-up by first & last name?
Act is certainly diligent about asking me to define first & last name when I enter new contacts.