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Contact field locked after upgrade and import

New Member
Posts: 1
Country: USA

Contact field locked after upgrade and import

I upgraded from Act 6.0 to 10.0 (2008) and after doing so I imported all my old contacts to the new version.  In the old version (6.0) I had changed the last name (by using the drop down box) in some of the contacts to a familiar name.  (The reason for this is that I am an attorney and used file names in the contact field).  However, after importing my contacts to the new version, the drop down box in the contact field is locked, so I cannot do a "Look for" from the Contact List on any of the imported contacts.  However, I can easily modify the newly created contacts (first name, last name, middle name).  I just cannot do it with the imported ones.  Any suggestions?  
Moderator
Posts: 4,395
Country: USA

Re: Contact field locked after upgrade and import

You didn't have the import the database.  Try converting the database instead.

 

How to Convert an ACT! 3.x - 6.x Database to ACT! by Sage 2008 (10.0)